TURIM Terreiro do Paço Hotel

09 May'24

10 May'24

1 room, 2 guests

TURIM Terreiro do Paço Hotel

Lisboa Region | Thu, 09 May - Fri, 10 May | 1 Room, 2 Adults

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Amenities

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About

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TURIM Terreiro do Paço Hotel

4-star Hotel · Lisbon

3.5/5

(629 reviews)

Amenities

Concierge desk

Airport shuttle service

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Property rules

Check-in: After 02:00 PM, Check-out: 12:00 PM

About property

Location: TURIM Terreiro do Paço Hotel is centrally located in Lisbon, a 3-minute walk from Lisbon Cathedral and 7 minutes by foot from Castle of São Jorge. This upscale hotel is 0.7 mi (1.1 km) from Santa Justa Elevator and 0.7 mi (1.2 km) from Rossio Square.Rooms: Make yourself at home in one of the 132 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Commerce Square - 0.1 km / 0.1 mi
Rua Augusta - 0.2 km / 0.1 mi
Rua Augusta Arch - 0.2 km / 0.1 mi
Lisboa Story Centre - 0.2 km / 0.1 mi
Lisbon Cathedral - 0.3 km / 0.2 mi
Lisbon City Hall - 0.5 km / 0.3 mi
Armazens do Chiado Mall - 0.5 km / 0.3 mi
Castle of São Jorge - 0.6 km / 0.4 mi
Figueira Square - 0.6 km / 0.4 mi
Santa Justa Elevator - 0.7 km / 0.4 mi
Miradouro de Santa Luzia - 0.7 km / 0.4 mi
Carmo Convent - 0.7 km / 0.5 mi
Fado Museum - 0.8 km / 0.5 mi
Portas do Sol Viewpoint - 0.8 km / 0.5 mi
Dom Pedro IV Statue - 0.8 km / 0.5 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 9.4 km / 5.8 mi
Cascais (CAT) - 22.5 km / 14 mi

The preferred airport for TURIM Terreiro do Paço Hotel is Humberto Delgado Airport (LIS).

Amenities: Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.Business Amenities: Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Dining: Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

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Location

Lisbon, Lisboa Region, 1100-149

Ratings & reviews

3.5/5

(629 reviews)

128

247

146

Location

Rooms

Service

Value

Hygiene

Perfect location. Would recommend for a short stay

4/5

adabournemouth on May 01, 2024

Perfect location. Very central yet quiet. Reception staff are superb. Very helpful. Rooms clean and comfortable but with no storage space at all. Bar staff good with good selection of drinks and reasonably priced. Friendly helpful staff.

5/5

GeirWinther on Apr 07, 2024

Arriving very late (00:30) and welcomed by a nice night watch. We were about 10 hours delayed from Ponta Delgada due to cancelled and delayed flights. At the hotel we almost felt like home! The staff is warm and friendly (most of all Arielle is!!) and we now rate the hotel to be our favourite in Lisboa. The breakfast is as rich as we want, and in the evening the Buffalo Trace whisky is good after long street walks and fado restaurant dinner near by. We will always come back to this hotel!

2/5

Dmeyerantunes on Feb 25, 2024

I regret to say that my experience at Turim Terreiro do Paço was quite disappointing. Despite its prime location, which is indeed its sole redeeming feature, my stay was marred by numerous shortcomings. The staff demonstrated a notable lack of professionalism, with an apparent disregard for customer needs. The air conditioning was dysfunctional, and even after changing rooms, it was revealed that it doesn't operate during winter—a fact that should have been disclosed upfront!!!! what make us sleep the whole night with our windows open . The breakfast service was particularly disheartening, with a staff member named Andressa displaying shocking rudeness throughall customers. It's evident that the staff could greatly benefit from coaching and training to improve their service standards. However, amidst the sea of indifference, there were a few bright spots—a young lady at the front desk and a male waiter in the restaurant also the Portuguese man on the bar who were genuinely helpful and friendly. Overall, my experience fell far short of expectations, and I cannot recommend this establishment until significant improvements are made.

5/5

astoni on Jan 16, 2024

The hotel is in a good location situated in the Old Town of Lisboa. I reccomend it here, it has a nice modern lobby area with 24/7 support and a 3 hour, happy hour in the bar ;) The staff were always incredibly friendly and made our stay that little bit better knowing they were willing to help with their tips. Some people saying this hotel isn't 4* standard, i disagree, what more do people want? My only gripe was that we booked 2 rooms, my friend had a chair, I didn't, assume it was removed for whatever reason, but who spends that long in the hotel that they need a chair anyway? Great Hotel.

3/5

Ian B on Jan 02, 2024

Let me start with the positives: nice hotel, clean and comfortable, in a convenient location and with friendly staff, hence the 3-star rating. Now the bit which soured our experience: after we checked out and got back to the UK we got hit with a charge for the minibar even though we hadn't used it. On checking in you are asked to pre-authorise credit card for any extras and this was used to charge us 5 Euros for a beer we never had. It's small amount but this is about honesty and integrity. When I queried the charge with the hotel I was told the housekeeper had reported that a beer had been consumed so that must be correct - their word against mine - and the hotel has rejected my 'appeal' and refused to entertain any refund. My repeated emails to Turim hotels haven't even had the courtesy of a reply. My learning (apart from the fact that I will never use Turim hotels again, such is their appaling customer service) is that, wherever I stay, I will always ensure there is an inventory of the minibar contents carried out by staff at checkin and checkout.